Amoxicillin 500mg Capsules for Chest Infection | Online Prescription UK - Chemist Doctor

Amoxicillin for Chest Infection


Amoxicillin 500mg capsules are a prescription-only penicillin antibiotic used to treat bacterial chest infections such as bronchitis and pneumonia. It works by stopping the growth of bacteria causing the infection. This medication requires an online consultation with a UK-registered clinician to ensure it's safe and appropriate for your condition.

Amoxicillin 500mg Capsules
15 capsules (5 day course)
£27.99
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You must complete a short online consultation so that our prescriber can ensure that the treatment is suitable for you.
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What is Amoxicillin 500mg?

Amoxicillin 500mg is a widely used antibiotic belonging to the penicillin group. Its active ingredient, amoxicillin (provided as amoxicillin trihydrate), works by interfering with the bacteria's ability to build their cell walls. Think of bacteria like a building; amoxicillin stops the construction of crucial structural supports, causing the walls to become weak and eventually leading to the death of the bacteria. This makes it effective against a range of common bacterial infections, including those affecting the chest.

Mechanism of Action

Amoxicillin 500mg targets the bacterial cell wall synthesis process. Bacteria build protective cell walls using peptidoglycan structures. Amoxicillin inhibits the transpeptidase enzyme (also called penicillin-binding proteins) that cross-links these peptidoglycan chains. Without proper cross-linking, the bacterial cell wall becomes weak and porous, causing the bacterial cell to swell and burst due to osmotic pressure.

Important Distinction

It is important to understand that antibiotics like amoxicillin 500mg only work against bacterial infections and are ineffective against viral infections like the common cold or flu. Using them unnecessarily contributes to antibiotic resistance, a serious global health threat where bacteria become resistant to antibiotics.

What is Amoxicillin 500mg Used For?

Amoxicillin 500mg is prescribed to treat infections caused by susceptible bacteria. For chest infections, it is commonly used for:

Approved Indications for Chest Infections

ConditionTypical SymptomsRole of Amoxicillin 500mg
Acute bronchitisCough with sputum, chest discomfort, mild feverTreats secondary bacterial infection following viral bronchitis
Community-acquired pneumoniaCough, fever, breathlessness, chest painFirst-line treatment for non-severe bacterial pneumonia
COPD exacerbationsWorsening breathlessness, increased sputum, sputum colour changeTreats bacterial infection triggering COPD flare-up

Bacterial Spectrum

Amoxicillin 500mg is effective against common bacteria causing chest infections including:

  • Streptococcus pneumoniae (most common cause of community-acquired pneumonia)
  • Haemophilus influenzae
  • Moraxella catarrhalis
  • Some strains of Staphylococcus aureus (non-MRSA)

EMERGENCY NOTE

Severe chest infections can be life-threatening. If you experience sudden worsening of breathlessness, chest pain, coughing up blood, or become very drowsy, seek immediate medical attention or call 999. This medication requires proper diagnosis by a healthcare professional.

Before Using Amoxicillin 500mg

During your online consultation, you will be asked about your medical history. This is crucial for safety. Please be prepared to discuss:

Medical History Assessment Checklist

  • ✓ Any history of allergy to penicillin, other antibiotics, or any medication
  • ✓ Past or present kidney disease or issues with urination
  • ✓ History of infectious mononucleosis (glandular fever)
  • ✓ Previous side effects or bad reactions to antibiotics
  • ✓ Other illnesses: liver disease, leukaemia, or HIV
  • ✓ Current medications including prescriptions, OTC drugs, and supplements

Required Baseline Considerations

No specific baseline blood tests are typically required before a standard short course of amoxicillin 500mg for a chest infection, but your clinician will advise if they are necessary based on your history. Key considerations include:

  • Allergy confirmation: Must be documented if penicillin allergy exists
  • Renal function: Estimated from age, weight, and medical history
  • Infection severity: Assessment through symptom description
  • Previous antibiotic use: History of recent antibiotic courses

Amoxicillin Contraindications

Absolute Contraindications (DO NOT USE)

  • Known hypersensitivity (allergy) to amoxicillin, any other penicillin, or any component of the capsule
  • Previous severe allergic reaction (anaphylaxis) to any antibiotic, including rash, swelling of the face/throat, or breathing difficulties
  • A history of amoxicillin/penicillin-associated liver problems or jaundice
  • Infectious mononucleosis (high risk of rash)

Relative Contraindications (Use with Extreme Caution)

ConditionRisk LevelPrecautions Required
Severe kidney impairmentHighDose adjustment required; monitor kidney function
Previous antibiotic-associated diarrhoeaMediumIncreased monitoring for diarrhoea; consider probiotic
History of gastrointestinal diseaseMediumTake with food; monitor for GI symptoms
Concurrent use of anticoagulantsMediumMonitor INR closely; may need dose adjustment

Special Population Considerations

Elderly Patients (≥65 years)

No specific dose adjustment is usually needed for age alone, but kidney function must be considered. Age-related changes to note:

  • Increased likelihood of reduced kidney function
  • Side effects like diarrhoea may be more severe and lead to dehydration
  • Increased risk of drug interactions due to polypharmacy
  • May require closer monitoring for effectiveness and side effects

Renal Impairment

  • Mild impairment (eGFR 30-60): Usually standard dose
  • Moderate impairment (eGFR 10-30): Reduce dose or extend dosing interval
  • Severe impairment (eGFR <10): Significant dose reduction required
  • Our clinicians will adjust your prescription based on estimated kidney function

Hepatic Impairment

  • Use with caution in severe liver disease
  • Dose adjustment is not usually necessary for mild-moderate impairment
  • Monitoring is advised as amoxicillin is primarily renally excreted
  • May need adjustment if concurrent renal impairment

Pediatric Patients

Amoxicillin 500mg is typically for adults and children over 40kg. For smaller children, doses are based on body weight (40-90mg per kg of body weight per day, divided into 2-3 doses). Maximum daily dose: 100mg per kg per day.

Amoxicillin and Other Medicines

Always inform your clinician about ALL medicines you take, including prescriptions, over-the-counter drugs, vitamins, and herbal supplements.

High-Risk Medication Combinations

Medication ClassInteraction with AmoxicillinRecommendation
Allopurinol (for gout)Increases risk of allergic skin rashMonitor for rash; consider alternative antibiotic
Probenecid (for gout)Increases amoxicillin blood levelsNot recommended together; alternative needed
Warfarin/AnticoagulantsMay increase INR (bleeding risk)Monitor INR closely; may need dose adjustment
MethotrexatePenicillins increase methotrexate toxicityAvoid combination if possible; monitor blood counts
Oral ContraceptivesSmall chance antibiotics could reduce effectivenessUse additional contraceptive precautions during treatment and for 7 days after
Tetracycline antibioticsMay reduce effectiveness of amoxicillinAvoid concurrent use; space administration

Timing Recommendations

  • Take amoxicillin at least 2 hours apart from tetracycline antibiotics if both prescribed
  • Take with food if gastrointestinal upset occurs
  • Maintain consistent timing for multiple daily doses (e.g., every 8 hours)

Pregnancy & Breastfeeding

Pregnancy Safety

Amoxicillin 500mg is generally considered safe to use during pregnancy when the benefits outweigh the risks. It is commonly prescribed during pregnancy for bacterial infections. However, you must only take it if prescribed by a clinician who is aware of your pregnancy.

Category: FDA Pregnancy Category B (No evidence of risk in humans)

Breastfeeding Considerations

  • Small amounts of amoxicillin pass into breast milk but are generally not harmful to a nursing infant
  • Considered compatible with breastfeeding by most authorities
  • Potential side effects in the infant include diarrhoea or thrush (oral candidiasis)
  • Monitor infant for signs of gastrointestinal upset or rash
  • Inform your clinician if you are breastfeeding

Contraception Requirements

There is a small chance antibiotics could reduce the effectiveness of hormonal contraceptives. Use additional barrier contraception (condoms) during amoxicillin treatment and for 7 days after completion to ensure contraceptive protection.

Driving & Machine Operation

Amoxicillin 500mg itself does not usually affect the ability to drive. However, some potential side effects could impair your ability to drive safely:

  • Dizziness or lightheadedness
  • Severe allergic reactions affecting breathing or consciousness
  • Convulsions (very rare, usually at high doses or with renal impairment)
  • Visual disturbances (rare)

RECOMMENDATION: Do not drive if you feel unwell, dizzy, or experience any impairment. Wait until you know how amoxicillin affects you before operating machinery or driving. If you experience severe side effects, avoid all potentially dangerous activities.

Amoxicillin 500mg Ingredients

Active Ingredients

MedicationActive IngredientStrengthFunction
Amoxicillin CapsulesAmoxicillin (as Amoxicillin Trihydrate)500mg per capsulePenicillin antibiotic - kills susceptible bacteria

Other Ingredients (Excipients)

  • Croscarmellose Sodium (disintegrant)
  • Magnesium stearate (lubricant)
  • Gelatin (capsule shell)
  • Sodium lauryl sulphate
  • Colourants: Sunset yellow (E110), Carmosine (E122), Brilliant blue (E133), Quinoline Yellow (E104)
  • Titanium dioxide (E171)
  • Preservatives: Methyl parahydroxybenzoate (E218), Propyl parahydroxybenzoate (E216)

Allergen Warnings

PENICILLIN ALLERGY: Contains amoxicillin, a penicillin derivative. DO NOT USE if allergic to penicillin or cephalosporins.

COLOURANTS & PRESERVATIVES: This product contains colourants (E110, E122, E133, E104) and parabens (E218, E216) which may cause allergic reactions in susceptible individuals.

How to Use Amoxicillin 500mg

IMPORTANT: Always follow your prescription exactly. Do not stop early even if you feel better. Incomplete courses contribute to antibiotic resistance.

Step-by-Step Administration Guide

  1. Wash your hands before handling medication
  2. Take the capsule at the time(s) instructed by your clinician
  3. Swallow the capsule whole with a full glass of water
  4. Do not chew, crush, or open the capsule
  5. Space your doses evenly throughout the day (e.g., every 8 hours for three times daily dosing)
  6. You can take amoxicillin with or without food. Taking it with food may help reduce stomach upset
  7. Complete the entire prescribed course (usually 5-7 days)

Optimal Timing Strategy

  • For twice daily dosing: Take every 12 hours (e.g., 8am and 8pm)
  • For three times daily dosing: Take every 8 hours (e.g., 8am, 4pm, midnight)
  • Try to take at consistent times each day
  • Set reminders if needed to maintain regular dosing

Amoxicillin 500mg Dosage Guidelines for Chest Infection

These are general guidelines. Your prescribed dose will be determined by the clinician based on infection severity, your weight, and kidney function.

Standard Dosage Schedule

Patient GroupStandard Dose for Chest InfectionSevere Infection DoseMaximum Daily DoseDuration
Adults, Elderly & Children ≥40kg500mg three times daily
or
1g every 12 hours
1g three times daily6g5-7 days typically
Children <40kg
(Dose calculated per kg)
40mg - 90mg per kg of body weight per day, divided into 2-3 doses.100mg per kg per day5-7 days typically

Special Population Dosage Adjustments

  • Renal Impairment:
    • eGFR 30-60: Usually 500mg twice daily
    • eGFR 10-30: 500mg once daily
    • eGFR <10: 500mg every 48 hours
  • Hepatic Impairment: No adjustment typically needed
  • Elderly: Adjust based on kidney function, not age alone

Administration Instructions

For Optimal Effectiveness and Safety

  1. Complete the Course: Finish all capsules as prescribed to ensure all bacteria are killed and prevent recurrence or resistance development
  2. Hydration: Drink plenty of fluids while taking amoxicillin to help your kidneys process the medicine and reduce the very rare risk of crystal formation in urine
  3. Timing: Keep to regular intervals (e.g., 8-hourly) to maintain a constant therapeutic level of antibiotic in your body
  4. Consistency: Take at the same times each day to maintain steady blood levels
  5. Monitoring: Watch for improvement in symptoms and report any worsening or new symptoms to your doctor

What to Expect

  • Improvement usually begins within 2-3 days
  • Fever should reduce within 48 hours if antibiotic is effective
  • Cough and sputum production may take longer to resolve
  • Complete resolution of symptoms may take 7-10 days

STOPPING ANTIBIOTICS: Never stop antibiotics early even if you feel better. Incomplete courses allow surviving bacteria to multiply and may lead to recurrent infection or antibiotic resistance.

Missed Dose Management

It is important to take the medication as prescribed, but if you forget:

SituationActionExample
Forgot dose, next dose not due soonTake as soon as remembered, then continue normal scheduleForgot 8am dose, take at 11am, next dose at 4pm
Almost time for next doseSkip missed dose, take next dose at regular timeRealise at 3pm you missed 12pm dose, but 4pm dose due soon
Multiple missed dosesContact healthcare provider for adviceMissed 2 consecutive doses

⚠️ Important Rules

  • NEVER take double dose to make up for missed dose
  • NEVER take extra doses
  • Take your next dose at the regular time, ensuring at least 4 hours between doses
  • If you miss multiple doses, contact your healthcare provider

Overdose Information

Symptoms of Overdose

  • Severe gastrointestinal upset: nausea, vomiting, diarrhea
  • Crystalluria: cloudy urine, difficulty passing urine (crystals in urine)
  • Agitation, confusion
  • Seizures (in high doses with renal impairment)
  • Electrolyte imbalances

Immediate Actions

  1. Do NOT induce vomiting unless instructed by poison control
  2. Call 111 for NHS advice or 999 for emergency symptoms
  3. Contact your local poison control center
  4. Go to nearest A&E if advised or if severe symptoms develop
  5. Take medication packaging with you to hospital

EMERGENCY: If someone collapses, has seizures, or stops breathing after taking medication, call 999 immediately.

Treatment of Overdose

Management is supportive and symptomatic:

  • Gastric lavage or activated charcoal if recent ingestion
  • IV fluids for hydration and to promote renal excretion
  • Monitoring of renal function and electrolytes
  • Symptom management as they arise
  • Dialysis may be considered in severe cases with renal impairment

Amoxicillin Side Effects

Like all medicines, amoxicillin can cause side effects, although not everyone gets them. Most side effects are mild and temporary. Side effects are categorised by frequency:

Frequency-Based Categorisation

Common (affects up to 1 in 10 people)

  • Nausea
  • Diarrhoea
  • Skin rash

Uncommon (affects up to 1 in 100 people)

  • Vomiting
  • Indigestion
  • Abdominal pain

Rare (affects up to 1 in 1000 people)

  • Dizziness
  • Headache
  • Reversible liver function changes

Very Rare (affects up to 1 in 10,000 people)

  • Thrush (oral/vaginal)
  • Black 'hairy' tongue
  • Kidney inflammation
  • Seizures (in high doses/renal impairment)
  • Low blood cell counts

Rare but Serious (Require Immediate Medical Attention)

STOP medication and seek URGENT medical help if you experience:

  • Allergic reactions: Swelling of face/lips/tongue/throat, difficulty breathing, severe skin itching or rash (hives)
  • Severe skin reactions: Widespread rash with blisters, peeling, mouth sores, fever (e.g., Stevens-Johnson syndrome, DRESS)
  • Persistent watery or bloody diarrhoea: May indicate pseudomembranous colitis
  • Yellowing of skin/eyes (jaundice), dark urine, pale stools: Signs of liver problems
  • Unusual bruising/bleeding, sore throat, fever: Signs of blood disorders
  • Severe dizziness or fainting: May indicate serious reaction

Managing Common Side Effects

  • Nausea: Take with food, eat smaller frequent meals
  • Diarrhea: Stay hydrated with water or oral rehydration solutions, eat bland foods (bananas, rice, toast), consider probiotics after antibiotic course
  • Skin rash: Stop medication and contact doctor, use cool compresses, avoid scratching
  • Oral thrush: Use sugar-free yogurt, maintain good oral hygiene, ask pharmacist about antifungal treatment if needed

Reporting Side Effects

You can report suspected side effects via the UK Yellow Card Scheme. Reporting helps improve medication safety for everyone.

How to Store Amoxicillin

Storage Requirements

  • Temperature: Store below 30°C
  • Location: Keep in the original package to protect from moisture
  • Access: Store out of sight and reach of children
  • Light & Moisture: Protect from light and moisture
  • Security: Store in a secure place to prevent accidental ingestion

Expiry Date Check

DO NOT USE if past expiry date. Check date before starting treatment. Expired antibiotics may be ineffective or harmful. The expiry date refers to the last day of that month.

Disposal Protocol

  1. Return unused/expired medication to your pharmacy for safe disposal
  2. Do NOT flush down toilet or throw in household waste
  3. Keep away from pets and children
  4. If opened but unused, still return to pharmacy - do not save for future use

Travel Considerations

  • Keep medication in original packaging when traveling
  • Carry a copy of your prescription when traveling abroad
  • Check airline regulations for carrying medications
  • Store appropriately during travel (avoid extreme temperatures)

Amoxicillin 500mg Pack Information

Pack Size

StrengthPack SizeTypical CoursePrice
Amoxicillin 500mg15 capsules5 days (one capsule three times daily)£27.99

Additional Pack Sizes Available

  • Blisters of 15 capsules
  • Containers of 100 capsules (for longer courses)
  • Containers of 500 capsules (dispensing packs)

Packaging Features

  • Appearance: Red/Buff coloured capsules printed with 'AMOXY 500' in black ink
  • Pack Types: Blister packs or plastic containers
  • Clearly labeled with medication name and strength
  • Expiry date and batch number prominently displayed
  • Patient information leaflet included
  • Storage instructions provided

Identification

If you're unsure about your medication:

  • Check the imprint on the capsule ('AMOXY 500')
  • Verify with your pharmacist
  • Never take medication that looks different than expected
  • Keep in original packaging until use

Where Can I Buy Amoxicillin 500mg Online in the UK

Secure Amoxicillin 500mg Prescription & Next-Day Delivery Service

Order Amoxicillin 500mg with confidence through our UK-registered medical prescribers, who review all requests within 4 working hours. We guarantee same-day prescription approval for eligible patients and dispatch orders placed before 3pm for next-day tracked delivery.

Our Amoxicillin 500mg service combines strict adherence to NICE guidelines with competitive pricing, ensuring your antibiotic prescription is dispensed through GPhC-registered pharmacies. Every purchase includes discreet packaging and a GDPR-compliant consultation process.

Our clinical team ensures:

  • Comprehensive assessment of chest infection symptoms
  • Verification that bacterial infection is likely (antibiotics are not effective against viral infections)
  • Drug interaction and allergy checks (especially penicillin allergy)
  • Appropriate dosage and duration prescription
  • Clear instructions for use and when to seek further medical help

Amoxicillin 500mg is a prescription-only medicine. It cannot be bought over the counter in the UK. Always complete the full course as prescribed. Do not share antibiotics with others. If symptoms worsen or don't improve within 3 days, contact your doctor.

Amoxicillin 500mg FAQs

Moderate alcohol consumption is generally not known to interact dangerously with amoxicillin. However, alcohol can impair your immune system and may worsen side effects like nausea or dizziness. It is advisable to limit alcohol and stay well-hydrated while fighting an infection. Excessive alcohol should be avoided.

You may start to feel better within 2 to 3 days. Fever should reduce within 48 hours if the antibiotic is effective. However, it is crucial to complete the entire prescribed course (usually 5-7 days, sometimes longer) to fully eradicate the bacteria and prevent the infection from returning or resistance developing.

Mild diarrhoea is a common side effect. Stay hydrated with water or oral rehydration solutions. If it becomes severe, persistent, watery, or bloody, stop taking amoxicillin and contact a doctor immediately, as this could be a sign of antibiotic-associated colitis, a serious condition requiring medical attention.

NO. Amoxicillin 500mg is a penicillin antibiotic. If you have a known penicillin allergy, you must not take amoxicillin. Inform your clinician of any allergy during the consultation so an alternative antibiotic can be prescribed. Severe allergic reactions to penicillin can be life-threatening.

The duration depends on the severity and type of infection. For mild to moderate chest infections, a 5-7 day course is typical. More severe infections like pneumonia may require 7-10 days or longer. Always follow the course length prescribed by your clinician. Never stop antibiotics early even if you feel better.

No. Amoxicillin 500mg is a Prescription-Only Medicine (POM) in the UK. It cannot be bought over the counter. You must have a prescription from a qualified prescriber, such as a GP or a clinician following an online consultation, as offered by Chemist Doctor. This regulation helps prevent antibiotic misuse and resistance.

Amoxicillin 500mg can be taken with or without food. If you experience stomach upset or nausea, taking it with food may help reduce these symptoms. The absorption of amoxicillin is not significantly affected by food, so choose whatever works best for you to ensure you take the medication as prescribed.

If you forget a dose, take it as soon as you remember. If it is almost time for your next dose, skip the missed dose. Do not take a double dose to make up for a missed one. Take your next dose at the regular time, ensuring at least 4 hours between doses. If you miss multiple doses, contact your healthcare provider.

Store below 30°C in the original package to protect from moisture. Keep out of sight and reach of children. Do not use after the expiry date. Do not dispose of via wastewater or household waste. Return any unused medicine to your pharmacy for safe disposal.

There is a small chance antibiotics could reduce the effectiveness of hormonal contraceptives. Use additional barrier contraception (condoms) during amoxicillin treatment and for 7 days after completing the course to ensure contraceptive protection. This precaution applies to all combined hormonal contraceptives.

Common side effects include nausea (take with food), diarrhoea (stay hydrated, eat bland foods), and skin rash (stop medication and contact doctor). Most side effects are mild and temporary. Serious side effects like severe allergic reactions, severe diarrhoea, or jaundice require immediate medical attention.

Contact a doctor if: symptoms don't improve within 3 days, they worsen at any time, you develop severe diarrhoea (especially if watery or bloody), you develop a rash, swelling, or breathing difficulties, or you experience severe side effects. For emergency symptoms like difficulty breathing or chest pain, seek immediate medical help.

Antibiotic resistance occurs when bacteria develop the ability to survive antibiotics. You can help prevent it by: only taking antibiotics when prescribed, completing the full course even if you feel better, never sharing antibiotics, not using leftover antibiotics, and following infection prevention measures like hand hygiene.

Amoxicillin 500mg is a penicillin-type antibiotic effective against common chest infection bacteria. It's often first-line for community-acquired pneumonia. Alternatives include doxycycline (for penicillin allergy), clarithromycin, or co-amoxiclav (for more resistant infections). The choice depends on the likely bacteria, allergy status, and local resistance patterns.

Yes, but: carry medication in original packaging, take a copy of your prescription, continue taking at regular intervals despite time zone changes, stay well-hydrated during travel, and complete the full course. If traveling to remote areas, ensure you have access to medical care if needed. Check airline regulations for carrying medications.

Medical Content Manager
Authored by Nabeel

Medical Content Manager

Nabeel is a co-founder, and medical content manager of Chemist Doctor. He works closely with our medical team to ensure the information is accurate and up-to-date.

Medical Doctor

Dr. Talal is a GMC registered doctor and medical reviewer at Chemist Doctor. He ensures clinical accuracy and reliability across health content.

Medical Director
Approved by Usman

Medical Director

Usman is a co-founder, and medical director of Chemist Doctor. He leads the organisation's strategic vision, bridging clinical and operational priorities.

Review Date: 09 February 2026

Next Review: 15 August 2026

Published on: 08 February 2026

Last Updated: 09 February 2026

Getting your Amoxicillin 500mg prescription is quick and easy with our simple 4-step process:

1

Complete Online Consultation

Fill out our secure medical questionnaire about your symptoms, medical history, allergies, and current medications. This takes approximately 10-15 minutes and helps us assess if amoxicillin 500mg is appropriate for you.

2

Clinician Review

A UK-registered doctor reviews your consultation. They assess whether your symptoms suggest a bacterial chest infection requiring antibiotics and check for contraindications like penicillin allergy.

3

Prescription Decision

If appropriate, the clinician will issue a prescription for Amoxicillin 500mg based on infection severity and your medical history. If not suitable, you'll receive advice on alternative options.

4

Delivery to Your Door

Our pharmacy dispenses your Amoxicillin 500mg capsules and sends them via discreet next-day delivery with full instructions for use and important safety information.

What does the online consultation involve for Amoxicillin 500mg?

You'll answer questions about your chest infection symptoms (cough, sputum, fever, breathlessness), duration of symptoms, medical history, allergies (especially penicillin), current medications, and any previous antibiotic use. Honest responses are vital for safe antibiotic prescribing.

How quickly will my consultation be reviewed?

Consultations are typically reviewed within a few hours during working hours (Monday-Friday 9am-5pm). Outside these hours, reviews occur the next working day. In urgent cases, we recommend contacting NHS 111 or your GP.

What if I'm not prescribed Amoxicillin 500mg?

If our clinician determines that amoxicillin 500mg is not appropriate (e.g., viral infection, penicillin allergy, or need for different antibiotic), you'll receive a full explanation and may be offered an alternative treatment if suitable. The consultation fee will be refunded if no prescription is issued.

At Chemist Doctor, we respect your privacy and ensure complete discretion at every step of your healthcare journey.

Discreet Packaging

All orders are sent in tamper-evident, plain white boxes sealed within anonymous grey mailing bags with no external indication of medical contents. The return address shows only our pharmacy details, not medication information.

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Your personal and medical information is kept strictly confidential with end-to-end encryption and NHS Digital standard security protocols. We comply fully with UK GDPR and data protection regulations.

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All consultations are conducted privately by UK-registered clinicians. Your medical information is only accessible to healthcare professionals directly involved in your care and is never shared for marketing purposes.

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Will my GP be informed about my Amoxicillin 500mg prescription?

We strongly recommend informing your GP for continuity of care and safety. With your consent, we can write to your NHS GP to inform them of any prescription issued. This ensures your full medical team is aware of your treatment, which is especially important for antibiotics to avoid duplication or interactions.

How is my medical information stored and protected?

Your information is stored on secure UK-based servers with encryption both in transit and at rest. Access is restricted to authorised healthcare professionals only. We retain records in accordance with medical record-keeping requirements but you can request access or deletion in line with GDPR rights.

Can family members access my medical information?

No. Your medical information is confidential between you and your healthcare providers. We do not share information with family members unless you provide specific written consent, except in emergency situations where it is in your vital interests.

We offer reliable, tracked delivery options throughout the UK for your Amoxicillin 500mg prescription:

Service Type Delivery Speed Order Cut-off Cost
Royal Mail Tracked 48 2-3 business days 4pm Free
Royal Mail Tracked 24 1-2 business days 4pm £3.99
Next-Day Special Delivery Next business day by 1pm 2pm £6.99

Delivery areas: We deliver to all UK mainland addresses including England, Scotland, Wales, and Northern Ireland. Deliveries require a signature upon receipt for security.

Is packaging discreet for prescription medications?

Yes. All orders are shipped in plain, unmarked packaging via tracked courier services. There is no external indication that the package contains medications, ensuring complete privacy. The package requires a signature to ensure secure delivery.

Do you deliver on weekends or bank holidays?

Standard deliveries occur Monday–Friday only. We do not ship on weekends or UK bank holidays. Next-day delivery orders placed after 2pm Friday or on weekends will be dispatched Monday for Tuesday delivery. Plan ahead to ensure you receive your medication when needed.

Can I specify delivery instructions or safe place?

Yes, you can add delivery instructions during checkout (safe place, neighbour, etc.). We recommend choosing a secure location since this contains prescription medication. For controlled drugs or certain medications, we may require direct signature and cannot leave in safe places.

What if I'm not home when delivery is attempted?

The courier will leave a card with instructions for redelivery or collection from a local depot. You can usually rearrange delivery online or via the courier's app. Medications cannot be left with neighbours unless you have specified this in your delivery instructions.

Do you offer international delivery?

No. We only deliver within the United Kingdom. We cannot ship prescription medications internationally due to regulatory restrictions and customs regulations. If you're traveling, ensure you have sufficient medication and necessary documentation for carrying prescription medicines abroad.

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How long do refunds take to process for prescription medications?

Important: Due to UK regulations, dispensed prescription medications cannot be returned or refunded once dispatched. If your consultation does not result in a prescription, any consultation fee will be refunded within 3–5 business days to your original payment method. For payment issues, contact our customer service team.

Why was my order declined?

Declined orders are not charged. Common reasons include: insufficient funds, suspected fraud prevention, or failed address verification. Card authorisations release funds within 3–5 days (contact your bank for details). For instalment plans, eligibility is determined by the provider based on their credit assessment.

Can I return prescription medication?

No. UK law prohibits returns of dispensed prescription treatments for safety reasons. Once medication has been dispatched, it cannot be returned or refunded. If there is a genuine issue with your order (wrong item, damaged), contact our customer service team immediately for resolution.

How do instalment payment plans work for prescription medications?

Klarna Pay in 3: Split your purchase into 3 equal payments. First payment at checkout, remaining two collected every 30 days.
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PayPal Pay in 3: Available through PayPal. Split into 3 payments with first at checkout and remaining two monthly.
All instalment plans are interest-free when paid on time and subject to eligibility checks by the respective providers. Late payments may incur fees.

Is my payment information secure for medical purchases?

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We occasionally run promotions which will be displayed on our website. We also offer free delivery on orders over £40. For regular patients, we recommend signing up for our newsletter to receive updates on offers. We do not currently have a formal loyalty program but are considering options for future implementation.

4.5 ★★★★★

Based on service reviews - individual medication reviews are not permitted for prescription-only medicines

SJ
Sarah J. 15 March 2024
★★★★★

Quick and efficient service for chest infection

"I developed bronchitis while away on business. The online consultation was straightforward, and I received my amoxicillin 500mg prescription the same day. The medication arrived the next morning, and I started feeling better within 48 hours. Much quicker than trying to get a GP appointment."

MP
Michael P. 28 February 2024
★★★★☆

Professional service with clear instructions

"The consultation asked all the right medical questions. The clinician contacted me for clarification about my symptoms before prescribing. The packaging was discreet, and instructions were clear about completing the full course. Only minor issue was the delivery was a day later than expected."

ET
Emma T. 10 February 2024
★★★★★

Lifesaver when GP was fully booked

"My GP surgery had no appointments for a week. I had all the symptoms of a chest infection - fever, green phlegm, chest pain. The online service was efficient, and I was prescribed amoxicillin 500mg appropriately. The clinician also advised when to seek urgent care if symptoms worsened. Very professional."

Important: These reviews are for the Chemist Doctor service overall. We do not permit individual medication reviews for prescription-only medicines as effectiveness varies by individual condition. Amoxicillin 500mg is recommended by NICE guidelines for appropriate bacterial chest infections. Contact us if you have feedback about our service.

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