Otigo Ear Drops


Otigo ear drops contain phenazone and lidocaine hydrochloride, providing rapid analgesic and local anaesthetic relief for painful middle ear infections. Used for acute otitis media, barotraumatic otitis, and post‑flu ear complications. Learn more about ear infection treatments and how Otigo can help alleviate ear pain safely.

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15ml
Otigo Ear Drops
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What is Otigo?

Otigo ear drops are a prescription‑only medicine containing two active ingredients: phenazone (an analgesic and anti‑inflammatory) and lidocaine hydrochloride (a local anaesthetic). They are formulated to provide rapid relief of pain and inflammation in the middle ear, without the need for systemic absorption.

Active Ingredients and Drug Class

Phenazone is a pyrazolone derivative with analgesic and anti‑inflammatory properties. Lidocaine hydrochloride is an amide‑type local anaesthetic that blocks voltage‑gated sodium channels, preventing nerve impulse conduction and producing reversible loss of sensation in the ear canal and middle ear.

Mechanism of Action with Patient-Friendly Analogies

Think of an ear infection as a “storm” inside your middle ear – the lining becomes swollen and sends constant pain signals. Otigo works like a firefighter and a repair crew: phenazone calms the inflammation (reduces swelling), while lidocaine temporarily “numbs” the pain signals so your brain no longer feels the sharp, throbbing discomfort. Together they provide fast, local relief without affecting the rest of your body.

More specifically, Otigo works by:

  1. Phenazone inhibiting prostaglandin synthesis, reducing inflammation and pain in the middle ear mucosa.
  2. Lidocaine blocking sodium ion channels on nerve endings, preventing depolarisation and pain transmission.
  3. Combined action provides both aetiological (anti‑inflammatory) and symptomatic (anaesthetic) relief.
  4. Local application delivers high concentration directly to the site of pain with minimal systemic absorption.

Biological Pathway Explanation

In acute otitis media, bacterial or viral infection triggers release of inflammatory mediators (prostaglandins, cytokines) leading to mucosal oedema, exudate, and pressure‑induced pain. Phenazone reduces these mediators. Lidocaine rapidly diffuses through the intact tympanic membrane (when not perforated) or through the inflamed mucosa, reversibly binding to voltage‑gated sodium channels and stabilising the neuronal membrane, thus preventing pain signal propagation along the auditory nerve.

What is Otigo Used For?

Otigo is indicated for local symptomatic treatment and relief of pain in the following middle ear diseases, provided the tympanic membrane (ear drum) is intact and not perforated:

Approved Indications

ConditionDescriptionTypical Use
Acute inflammation of the middle earAcute otitis media (AOM) with pain and rednessRelief of earache and inflammation
Middle ear inflammation as a complication after fluPost‑influenza otitis mediaPain management after viral infection
Barotraumatic damage of the middle ear (barotraumatic otitis)Ear pain caused by rapid pressure changes (air travel, diving)Symptomatic relief of pressure‑related ear pain

CRITICAL SAFETY WARNING

Do not use Otigo if your eardrum is perforated. If you have a burst eardrum, the solution may enter the middle ear and cause serious side effects, including hearing loss or damage to inner ear structures. Symptoms of perforation include sudden relief of pain followed by discharge, hearing loss, or vertigo.

If ear discharge develops during treatment, stop using Otigo immediately and tell your doctor. Consult a doctor if symptoms do not improve within 7 days or worsen at any time.

Before Using Otigo

Before starting Otigo, a thorough assessment is essential to ensure the eardrum is intact and no contraindications exist.

Medical History Assessment Checklist

Your clinician will check for:

  • Known allergy to phenazone, lidocaine, or any of the excipients
  • Perforated tympanic membrane (including after myringotomy)
  • History of methemoglobinemia or G6PD deficiency (lidocaine risk)
  • Infants under 3 months of age (higher risk of methemoglobinemia)
  • Current ear discharge, drainage, or bleeding
  • Recent ear surgery or ventilation tubes (grommets)

Required Baseline Tests

In most cases, a clinician will perform or confirm an otoscopic examination to verify an intact eardrum before prescribing Otigo.

Otigo Contraindications

Do not use Otigo in the following situations:

  • Hypersensitivity to phenazone, lidocaine, or any excipients listed in section 6
  • Perforated eardrum (tympanic perforation) – including cases where the eardrum has been perforated during surgical manipulation (myringotomy)
  • Known history of methemoglobinemia or severe G6PD deficiency (relative contraindication – use only if benefits outweigh risks)

Special Population Considerations

Infants and Children

Otigo is suitable for use in children, but extra caution is needed in infants under 3 months of age due to an increased risk of methemoglobinemia with topical lidocaine. A doctor should assess the need before use.

Elderly Patients

No specific precautions beyond the general warnings; however, elderly patients may have age‑related hearing changes or tympanic membrane thinning. A medical review is recommended before first use.

Patients with G6PD Deficiency

Lidocaine has been associated with methemoglobinemia in susceptible individuals. Use only under medical supervision, and monitor for signs of hypoxia (bluish skin, shortness of breath).

Otigo and Other Medicines

Because Otigo is applied locally into the ear, systemic interactions are unlikely. However, tell your doctor or pharmacist about all medicines you use, including:

  • Other ear drops (avoid concomitant use unless prescribed)
  • Systemic local anaesthetics (additive risk of methemoglobinemia)
  • Drugs that may induce methemoglobinemia (e.g., nitrates, dapsone, phenobarbital)

If you are using other ear preparations, separate administration by at least 30 minutes unless otherwise advised.

Pregnancy & Breastfeeding

Pregnancy Considerations

Otigo can be used by pregnant women if necessary. Systemic absorption after topical ear application is minimal, and no teratogenic effects have been reported. However, as with any medicine, use only on medical advice and for the shortest duration needed.

Breastfeeding Safety

Otigo can be used during breastfeeding. The amounts that pass into breast milk after ear administration are negligible and not expected to affect the infant. Always use as directed.

Driving & Machine Operation

Otigo does not affect the ability to drive or use machines. The drops are applied locally and do not cause drowsiness, dizziness, or central nervous system effects when used correctly with an intact eardrum.

Otigo Ingredients

Active Ingredients

  • Phenazone 40 mg per gram
  • Lidocaine hydrochloride 10 mg per gram

Other Ingredients (Excipients)

  • Sodium thiosulfate
  • Ethanol
  • Glycerol
  • Water for injections

The solution is clear, colourless to yellow‑brown. Contains no preservatives.

How to Use Otigo

Proper administration ensures maximum efficacy and safety.

Step-by-Step Administration Guide

  1. Warm the vial between your hands for a few seconds to avoid discomfort from cold solution.
  2. Unscrew the bottle cap and replace it with the supplied dropper applicator.
  3. Remove the protective dropper cap and tilt your head to one side, affected ear facing upwards.
  4. Turn the bottle down and gently squeeze the dropper until the required number of drops (4 drops) is dispensed into the ear canal.
  5. Lie flat on your side for 1‑2 minutes to allow the drops to penetrate.
  6. Replace the white protective dropper cap after each use.

Important Usage Tips

  • Do not touch the dropper tip to the ear or any surface to avoid contamination.
  • Use only in the ear – do not apply to eyes, nose, or swallow.
  • Wash hands before and after administration.

Otigo Dosage Guidelines

The recommended dose is the same for adults and children.

Standard Dosage Table

IndicationDoseFrequencyMax Duration
Acute otitis media4 drops2‑3 times daily7 days (re‑evaluate if no improvement)
Post‑flu otitis media4 drops2‑3 times daily
Barotraumatic otitis4 drops2‑3 times daily

If symptoms worsen or do not improve within 7 days, consult your doctor – the therapy should be re‑evaluated.

Duration of Use

Treatment is intended for short‑term symptomatic relief. Do not use for longer than 7 days without medical review.

Administration Instructions

For best results, follow these additional guidelines:

  • Warming the drops – hold the bottle in your hands for a minute; do not use hot water or microwave.
  • Post‑administration position – remain lying on your side for 1‑2 minutes to prevent leakage.
  • Do not insert anything (cotton buds, fingers) into the ear canal after applying drops.
  • If using other ear preparations, wait at least 30 minutes between different drops.

Missed Dose Management

If you forget to use Otigo, apply the missed dose as soon as you remember, unless it is almost time for your next dose. In that case, skip the missed dose and continue with your regular schedule. Do not double the dose to make up for a forgotten one.

Overdose Information

When used as directed (topical ear application with an intact eardrum), overdose is unlikely. Accidental ingestion or excessive application into a perforated eardrum could lead to systemic effects of lidocaine (dizziness, confusion, seizures, methemoglobinemia). If you suspect overdose (e.g., child swallowed the drops), contact NHS 111 or go to A&E immediately.

Otigo Side Effects

Like all medicines, Otigo can cause side effects, although not everyone gets them. The following frequency is used:

Rare side effects (may affect up to 1 in 1,000 people)

  • Local allergic reactions (itching, maculopapular rash)
  • Auditory canal hyperaemia (redness of ear canal)

Additional potential side effects (not listed in PIL but known for lidocaine)

  • Methemoglobinemia – rare but serious; signs include pale/grey‑blue skin, headache, shortness of breath
  • Temporary mild stinging or burning on application

STOP USING AND SEEK MEDICAL HELP IF:

  • You develop ear discharge, worsening pain, or hearing loss
  • You experience signs of methemoglobinemia: skin turning blue, fatigue, confusion, rapid heart rate
  • You have an allergic reaction (swelling of face/lips, difficulty breathing)

Reporting side effects: If you get any side effects, tell your doctor or pharmacist. You can also report directly via MHRA Yellow Card or search MHRA Yellow Card in app stores.

How to Store Otigo

  • Keep out of the sight and reach of children.
  • Store in the original package in order to protect from light.
  • No special temperature storage conditions required.
  • Once opened, use within 6 months.
  • Do not use after the expiry date (EXP) on the carton and bottle label.
  • Do not throw away any medicines via wastewater or household waste. Ask a pharmacist how to dispose of unused medicine.

Otigo Pack Information

Otigo ear drops are supplied as a clear, colourless to yellow‑brown solution in a 15 ml brown glass (Type III) bottle with a tamper‑evident screw cap. The pack includes a dropper applicator (polypropylene screw capsule/thermoplastic elastomer reservoir/low density polyethylene cap) to be fitted after first opening.

Each carton contains one bottle, a dropper applicator, and this package leaflet.

Where Can I Buy Otigo Ear Drops Online in the UK

Secure Otigo Prescription & Next-Day Delivery Service

Order Otigo with confidence through our UK‑registered clinicians, who review all requests within 4 working hours. We guarantee same‑day prescription approval for eligible patients and dispatch orders placed before 3pm for next‑day tracked delivery.

Our Otigo service combines competitive pricing with strict adherence to MHRA safety standards, ensuring your medication is dispensed through GPhC‑registered pharmacies. Every purchase includes discreet packaging and a GDPR‑compliant consultation process.

Our clinical team ensures:

  • Comprehensive medical history review (including ear examination history)
  • Assessment of eardrum integrity (otoscopy check)
  • Drug interaction and allergy checks
  • Personalised dosing guidance based on age and condition

Always consult your GP before using ear drops, especially if you have a history of eardrum perforation, ear surgery, or recurrent infections.

Otigo Ear Drops FAQs

Lidocaine starts numbing the ear canal within 5‑10 minutes, providing noticeable pain relief. Phenazone begins reducing inflammation over the next few hours. Most patients feel significant improvement within an hour of the first dose.

No. Otigo must never be used with a perforated eardrum because the solution can enter the middle ear and cause serious side effects, including hearing loss, dizziness, or damage to inner ear structures. Always confirm an intact eardrum before use.

You should use Otigo for a maximum of 7 days. If symptoms haven’t improved after 7 days or worsen at any time, stop the drops and consult a doctor, as a different treatment may be needed.

Yes, Otigo can be used in children at the same dose (4 drops 2‑3 times daily). However, extra caution is needed in infants under 3 months because of a higher risk of methemoglobinemia. Always get medical advice before using in very young babies.

Yes, Otigo is a prescription‑only medicine (POM). You cannot buy it over the counter. At Chemist Doctor, a UK‑registered clinician will review your online consultation and issue a prescription if clinically appropriate.

Otigo is indicated for barotraumatic otitis (pressure‑related ear pain) that has already occurred. It can be used after flight or diving to relieve symptoms, but it is not recommended as a preventive measure. Consult a doctor for prevention strategies.

Stop using Otigo immediately and contact your doctor. Discharge may indicate a perforated eardrum, which is a contraindication. Your clinician will assess you and recommend alternative treatment.

No. Grommets create a perforation in the eardrum, so Otigo is contraindicated. Using ear drops with grommets risks middle ear infection and hearing damage. Speak to your ENT specialist for suitable ear treatments.

Yes, Otigo can be used during pregnancy if necessary. Systemic absorption is minimal, and there is no evidence of harm. However, always inform your doctor and use the shortest course needed.

After applying Otigo, lie on your side for 1‑2 minutes. You may gently wipe away excess solution from the outer ear, but avoid inserting anything (earplugs, cotton buds) into the ear canal for at least 30 minutes to allow full absorption.

The drops may temporarily coat the eardrum, potentially affecting tympanometry or otoscopy. If you have a scheduled hearing test or ear examination, inform the clinician that you are using Otigo ear drops.

If you are using another ear medication (e.g., antibiotic drops), separate administration by at least 30 minutes. Do not mix different drops in the same application. Consult your doctor before combining treatments.

Methemoglobinemia is a rare blood disorder where oxygen delivery is impaired. With correct use (intact eardrum, recommended dose), the risk is extremely low. It is more relevant for susceptible patients (infants <3 months, G6PD deficiency). Seek help if you develop blue‑grey skin or breathlessness.

No. Otigo is indicated specifically for middle ear diseases with an intact eardrum. Swimmer's ear (otitis externa) affects the ear canal and generally requires a different treatment (e.g., antibiotic/steroid drops). Consult a doctor for correct diagnosis.

Medical Content Manager
Authored byNabeel

Medical Content Manager

Nabeel is a co-founder, and medical content manager of Chemist Doctor. He works closely with our medical team to ensure the information is accurate and up-to-date.

Medical Doctor

Dr. Talal is a GMC registered doctor and medical reviewer at Chemist Doctor. He ensures clinical accuracy and reliability across health content.

Medical Director
Approved byUsman

Medical Director

Usman is a co-founder, and medical director of Chemist Doctor. He leads the organisation's strategic vision, bridging clinical and operational priorities.

Review Date: 24 Apr 2026

Next Review: 24 Oct 2026

Published on: 24 Apr 2026

Last Updated: 24 Apr 2026

Getting your medication is quick and easy with our simple 4-step process:

1

Complete Online Consultation

Fill out our secure medical questionnaire about your ear symptoms, medical history (especially eardrum status), and any current medications. This takes approximately 10 minutes.

2

Clinician Review

A UK-registered doctor reviews your consultation. They may request an otoscopy image or ask follow‑up questions via secure message within 24 hours.

3

Prescription Decision

If appropriate, the clinician will issue a prescription. If not suitable (e.g., perforated eardrum), you'll receive advice and won't be charged.

4

Delivery to Your Door

Our pharmacy dispenses your medication and sends it via discreet next-day delivery. You'll receive tracking information.

What does the online consultation involve?

You'll answer questions about your ear pain, recent cold or flu, history of eardrum perforation, ear surgery (grommets), and any allergies to anaesthetics.

How do I reorder?

Use the login details emailed after your first order. A new consultation may be required if symptoms have changed.

At Chemist Doctor, we respect your privacy and ensure complete discretion at every step.

Discreet Packaging

All orders are sent in tamper-evident, plain white boxes sealed within anonymous grey mailing bags.

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Your personal and medical information is kept strictly confidential with SSL encryption.

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All consultations are conducted privately by UK-registered clinicians.

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Will my GP be informed about my order?

Only with your consent. We recommend updating your GP directly for seamless care, especially if you have chronic ear conditions.

We offer reliable delivery options throughout the UK:

Service TypeDelivery SpeedOrder Cut-offCost
Standard Delivery2-3 business days4pm£2.99
Next-Day DeliveryNext business day4pm£4.99
Saturday DeliverySaturday by 1pmFriday 2pm£6.99
Free Delivery2-3 business days4pmFREE on orders over £40

Next-day delivery applies to orders approved before 3 PM to England, Scotland, Wales, and Northern Ireland.

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Yes. All orders are shipped in plain, unmarked packaging via tracked courier services.

Do you deliver on weekends or bank holidays?

Deliveries occur Monday–Friday only. We do not ship on weekends or UK bank holidays.

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Declined orders are not charged. Card authorisations release funds within 3–5 days (contact your bank for details). For instalment plans, eligibility is determined by the provider (Klarna/Clearpay/PayPal) based on their credit assessment.

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No. UK law prohibits returns of dispensed prescription treatments for safety reasons.

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Klarna Pay in 3: Split your purchase into 3 equal payments. First payment at checkout, remaining two collected every 30 days.
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4.7 ★★★★★

Based on 112 verified customer reviews

CT
Claire T.12 April 2026
★★★★★

Relief within 20 minutes for my son's ear infection

"My 6‑year‑old woke with severe ear pain. Otigo drops worked quickly – he was comfortable within half an hour. The dropper is easy to use. Will definitely keep a bottle in the medicine cabinet for future flights as well."

RK
Ramesh K.5 March 2026
★★★★☆

Great for barotrauma after flying

"I had terrible ear pain after a long flight. Otigo relieved the pressure and pain within a day. Only downside is the need for a prescription, but the online consultation was quick."

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