Delivery
Our Delivery Services
We offer two reliable delivery options to suit your needs:
| Service Type | Delivery Speed | Order Cut-off | Carrier |
|---|---|---|---|
| Standard Delivery | 2-3 business days | No cut-off | Royal Mail |
| Premium Next-Day Delivery | Next business day | 3 PM weekdays | Royal Mail 24 |
Discreet Packaging
Your privacy is our priority. All orders are sent in tamper-evident, plain white boxes sealed within anonymous grey mailing bags.
Order Tracking
Monitor your parcel's journey from dispatch to delivery. Once processed by our UK-regulated pharmacy, you'll receive a unique tracking number to follow your package's progress directly to your doorstep.
Delivery Areas
Next-day delivery guarantee applies to orders approved before 3 PM to these regions:
- England
- Scotland
- Wales
- Northern Ireland
Service Restrictions
We currently cannot deliver to:
Republic of Ireland, Continental Europe, USA, or Canada
Receiving Your Order
An adult aged 18+ must be present to accept delivery. Our couriers will suggest alternative arrangements if you anticipate being unavailable.
Delivery FAQs
Is packaging discreet?
Yes. All orders are shipped in plain, unmarked packaging via tracked courier services.
Do I need to stay home for delivery?
No. You'll receive a tracking number to monitor your parcel's progress.
Do you deliver on weekends or bank holidays?
Deliveries occur Monday–Friday only. We do not ship on weekends or UK bank holidays.
What should I do if my order hasn't arrived?
Use your tracking number to locate the parcel or contact our support team for assistance.
Can I receive delivery updates via SMS?
Yes. Provide your mobile number at checkout for courier updates. We will not use it for marketing purposes.
Responsible Pharmacist
 | Usman Mir Superintendent GPhc: 2073618 |
We Are Regulated
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Chemist Doctor is an online pharmacy and online doctor service, owned and operated by Chem Doc Ltd (Company Reg. 16478812). Prescriptions are managed by our sister company, Inspire Pharmacy (GPhC No. 9011381), a registered pharmacy located at Unit 18, Croft Road Industrial Estate, Newcastle-under-Lyme, Staffordshire, ST5 0TW. The content on this website is for informational purposes only. It should support, not replace, advice from your healthcare provider. Always consult your doctor if you suspect a health issue or before beginning new medication. Ensure you read the leaflets provided with any medicines. For further details, visit our policies and terms & conditions at the bottom of each page.
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Copyright 2025 Chemist Doctor. All Rights Reserved