How It Works
Our simple 7-step process ensures you receive your medication safely, quickly, and discreetly.
Select Your Treatment
Choose your medication and preferred dosage from our range of approved treatments. Our clinicians recommend starting with the lowest effective dose for initial treatment.
You may find the available treatments at the following page Online Doctor Treatments (Medications).
Complete Medical Assessment
Our confidential online consultation includes essential health questions to ensure treatment suitability. You'll be asked about your medical history, current condition, and basic health metrics for clinical safety.
Provide Address Details
Enter your card-registered billing address and preferred delivery location. We offer flexible delivery options including workplace or alternative addresses with complete discretion.
Secure Payment Processing
Finalise your order through our encrypted payment portal. We accept Visa, Mastercard, and major UK debit cards with 3D Secure authentication.
Clinical Review
Our GMC-registered practitioners review your consultation. If approved, an electronic prescription is immediately sent to our partner pharmacy. We'll contact you if additional information is required.
Pharmacy Preparation
Our MHRA-regulated pharmacy team dispenses your medication using tamper-evident packaging. All items are quality-checked and prepared for dispatch within 4 working hours.
Discreet Delivery
Your medication arrives in plain packaging with no external markings. Next-day delivery available for orders approved before 3pm GMT, with tracking updates and signature requirement.
Ready to Get Started?
Begin your journey to better health with our simple, secure process.
View TreatmentsFAQs
How long does the entire process take?
For orders approved before 3pm on weekdays, we aim to dispatch the same day for next-day delivery. The clinical review typically takes 2-4 hours during business hours.
Is my medical information kept confidential?
Yes, all consultations and medical information are handled with strict confidentiality in compliance with GDPR regulations. Our systems use SSL encryption to protect your data.
What if my consultation is not approved?
If our clinicians determine that a treatment is not suitable for you, we will provide a full refund and may suggest alternative options or recommend consulting your GP.
Can I track my order?
Yes, once your order is dispatched, you'll receive a tracking number via email to monitor your delivery in real-time.
Do you deliver to all UK addresses?
We deliver to all UK mainland addresses. Unfortunately, we're currently unable to deliver to the Republic of Ireland, Continental Europe, USA, or Canada.
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