COPD Rescue Pack


A standby medication pack for managing acute exacerbations of Chronic Obstructive Pulmonary Disease (COPD). This pack contains antibiotic capsules (either Amoxicillin 500mg or Doxycycline 100mg) and steroid tablets (Prednisolone 5mg) to be used during COPD flare-ups when you cannot immediately see your GP. Always use under medical supervision as part of your COPD management plan.

Select Pack Type:

Standard Pack
Amoxicillin 500mg (21 tablets) + Prednisolone 5mg (30 tablets)
£29.95
Penicillin-Free Pack
Doxycycline 100mg (8 tablets) + Prednisolone 5mg (30 tablets)
£24.95
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What is COPD Rescue Pack?

The COPD Rescue Pack is a combination of standby medications prescribed to patients with Chronic Obstructive Pulmonary Disease (COPD) for emergency use during acute exacerbations. It contains two essential components:

  • Prednisolone 5mg tablets - A corticosteroid that reduces airway inflammation
  • Either Amoxicillin 500mg capsules - A penicillin-type antibiotic for bacterial infections
  • OR Doxycycline 100mg capsules - A tetracycline antibiotic alternative for penicillin-allergic patients

Mechanism of Action

Think of your airways as inflamed, narrow tubes during a COPD flare-up. Prednisolone works like a powerful anti-inflammatory agent, reducing swelling and inflammation in the airways, much like how ice reduces swelling in a sprained ankle. Amoxicillin or Doxycycline act as infection fighters, targeting and eliminating bacterial infections that often trigger or worsen COPD exacerbations.

Biological Pathway

During COPD exacerbations, the body's inflammatory response goes into overdrive. Prednisolone enters cells and binds to glucocorticoid receptors, inhibiting the production of inflammatory proteins called cytokines. This reduces inflammation, mucus production, and airway swelling. Meanwhile, antibiotics interfere with bacterial cell wall synthesis (Amoxicillin) or protein production (Doxycycline), eliminating bacterial pathogens that can worsen airway inflammation.

What is COPD Rescue Pack Used For?

The COPD Rescue Pack is specifically designed for managing acute exacerbations of Chronic Obstructive Pulmonary Disease when immediate medical attention is not available.

Approved Indications

Symptom TypeMedication to StartClinical Criteria
Non-infected worseningPrednisolone ONLYIncreased breathlessness, increased cough, increased sputum WITHOUT colour change
Infected exacerbationPrednisolone + AntibioticAbove symptoms PLUS coloured sputum, fever, shivering

Target Patient Populations

  • Patients with diagnosed COPD (GOLD stages 2-4)
  • Those with a history of frequent exacerbations (≥2 per year)
  • Patients living remotely from immediate medical care
  • Individuals with an established COPD management plan

CRITICAL SAFETY WARNING

This pack is for EMERGENCY use only when you cannot immediately see your GP. You MUST contact your healthcare provider within 24 hours of starting the pack. If symptoms worsen or emergency symptoms develop (severe breathlessness, chest pain, confusion), seek immediate medical attention by calling 999.

Before Using COPD Rescue Pack

Before being prescribed a COPD Rescue Pack, you should have:

Medical History Assessment Checklist

  • ✓ Confirmed COPD diagnosis by a healthcare professional
  • ✓ Established COPD management plan in place
  • ✓ Known allergy status documented (especially penicillin/antibiotics)
  • ✓ Regular review of COPD medications and inhaler technique
  • ✓ Understanding of when to use the rescue pack

Required Baseline Considerations

  • Allergy Status: Must be documented (penicillin, amoxicillin, tetracycline allergies)
  • Current Medications: Review for potential interactions
  • Comorbidities: Diabetes, osteoporosis, hypertension, glaucoma, peptic ulcers
  • Infection History: Previous antibiotic use and resistance patterns

COPD Rescue Pack Contraindications

Absolute Contraindications (DO NOT USE)

  • Amoxicillin-containing pack: Known hypersensitivity to penicillin, amoxicillin, or other beta-lactam antibiotics
  • Doxycycline-containing pack: Known hypersensitivity to tetracycline antibiotics
  • Previous severe reaction to corticosteroids (anaphylaxis, severe skin reactions)
  • Systemic fungal infections (unless being treated)
  • Live virus vaccinations while on corticosteroids

Relative Contraindications (Use with Extreme Caution)

ConditionRisk LevelPrecautions Required
Diabetes mellitusHighMonitor blood glucose closely; may need insulin adjustment
OsteoporosisMedium-HighShort-term use only; consider calcium/vitamin D
Peptic ulcer diseaseMediumTake with food; consider PPI cover
HypertensionMediumMonitor blood pressure; may cause fluid retention
GlaucomaMediumMonitor eye pressure

Special Population Considerations

Elderly Patients (≥65 years)

No dosage adjustment typically needed for short courses. However, monitor closely for:

  • Increased fall risk (steroid-induced myopathy)
  • Confusion or mood changes
  • Fluid retention and hypertension
  • Glucose intolerance

Renal Impairment

  • Amoxicillin: Reduce dose in severe renal impairment (eGFR <30)
  • Doxycycline: No adjustment needed
  • Prednisolone: No adjustment needed

Hepatic Impairment

  • Use with caution in severe liver disease
  • Prednisolone may exacerbate hepatic encephalopathy
  • Monitor liver function if pre-existing impairment

Pediatric/Adolescent Patients

NOT RECOMMENDED. COPD is primarily an adult disease. This rescue pack is not indicated for pediatric use. Doxycycline is contraindicated in children under 12 years due to teeth discoloration risk.

COPD Rescue Pack and Other Medicines

High-Risk Medication Combinations

Medication ClassInteraction with Rescue PackRecommendation
Warfarin/AnticoagulantsAmoxicillin may increase INR; steroids may alter responseMonitor INR closely; may need dose adjustment
MethotrexateAmoxicillin may increase methotrexate toxicityAvoid combination if possible; monitor blood counts
Oral ContraceptivesAntibiotics may reduce contraceptive efficacyUse additional barrier method during and 7 days after antibiotics
DiureticsSteroids cause potassium loss; additive effect with diureticsMonitor potassium levels; may need supplementation
NSAIDsIncreased risk of GI bleeding with steroidsUse with caution; take with food; consider PPI cover
Antacids/Iron SupplementsReduce absorption of DoxycyclineTake Doxycycline 2 hours before or 4 hours after these products

Timing Recommendations

  • Doxycycline: Take 2 hours apart from antacids, calcium, iron, or dairy products
  • Prednisolone: Take with food in the morning to mimic natural cortisol rhythm
  • Amoxicillin: Space evenly throughout the day (e.g., 8-hour intervals)

Pregnancy & Breastfeeding

Pregnancy Warning

PREDNISOLONE: Can be used in pregnancy if benefits outweigh risks, but high doses or prolonged use may cause fetal issues.

AMOXICILLIN: Generally considered safe in pregnancy.

DOXYCYCLINE: CONTRAINDICATED in pregnancy - causes permanent teeth discoloration and inhibits bone growth in fetus.

Always inform your doctor if you are pregnant, planning pregnancy, or breastfeeding before using any medication.

Breastfeeding Considerations

  • Prednisolone: Small amounts enter breast milk; considered compatible with breastfeeding
  • Amoxicillin: Compatible with breastfeeding; may cause infant diarrhea or thrush
  • Doxycycline: Generally avoided; theoretical risk of teeth discoloration

Contraception Requirements

Antibiotics may reduce the effectiveness of hormonal contraceptives. Use additional barrier contraception (condoms) during antibiotic treatment and for 7 days after completion.

Driving & Machine Operation

Prednisolone may cause:

  • Dizziness, vertigo
  • Visual disturbances
  • Psychiatric reactions (euphoria, insomnia, mood swings)

Warning Signs to Watch For:

  • Feeling dizzy or lightheaded
  • Blurred vision
  • Difficulty concentrating
  • Unusual mood changes

RECOMMENDATION: Do not drive or operate machinery until you know how these medications affect you. If you experience any of the above symptoms, avoid potentially dangerous activities.

COPD Rescue Pack Ingredients

Active Ingredients

MedicationActive IngredientStrengthFunction
Prednisolone TabletsPrednisolone5mg per tabletCorticosteroid - reduces inflammation
Amoxicillin CapsulesAmoxicillin (as trihydrate)500mg per capsulePenicillin antibiotic - kills bacteria
Doxycycline CapsulesDoxycycline (as hyclate or monohydrate)100mg per capsuleTetracycline antibiotic - alternative for penicillin allergy

Excipients (Inactive Ingredients)

  • Lactose (in some formulations)
  • Magnesium stearate
  • Microcrystalline cellulose
  • Gelatin (capsule shell)
  • Various colorants

Allergen Warnings

AMOXICILLIN PACK: Contains penicillin derivative. DO NOT USE if allergic to penicillin or cephalosporins.

DOXYCYCLINE PACK: Contains tetracycline derivative. DO NOT USE if allergic to tetracycline antibiotics.

LACTOSE: Some formulations contain lactose. Use with caution in lactose intolerance.

How to Use COPD Rescue Pack

IMPORTANT: Only start your rescue pack medication if you are having a flare-up of your COPD with specific symptoms outlined below. This is NOT for routine use.

Step-by-Step Decision Guide

  1. Assess Your Symptoms:
    • Increased shortness of breath?
    • Increased cough?
    • Increased sputum (phlegm)?
  2. If YES to above but NO colour change/fever:
    • Start Prednisolone ONLY
    • Increase salbutamol (blue) inhaler use
  3. If YES to above PLUS colour change in sputum OR fever/shivering:
    • Start BOTH Prednisolone AND Antibiotic
    • Increase salbutamol (blue) inhaler use
  4. Contact your GP within 24 hours to inform them you've started the pack
  5. If symptoms worsen or emergency symptoms develop: Seek immediate medical attention (call 999)

COPD Rescue Pack Dosage Guidelines

Standard Dosage Schedule

MedicationInitial DoseMaintenance DoseDurationTiming
Prednisolone 5mg30mg (6 tablets) immediately30mg (6 tablets) daily7 days totalSingle morning dose with food
Amoxicillin 500mg500mg (1 capsule)500mg three times daily5 days totalEvery 8 hours with water
Doxycycline 100mg100mg (1 capsule)100mg twice daily5 days totalEvery 12 hours with full glass of water

Special Population Dosage Adjustments

  • Elderly: Standard adult dose unless severe renal impairment
  • Renal Impairment (Amoxicillin):
    • eGFR 30-60: 500mg twice daily
    • eGFR 10-30: 500mg once daily
    • eGFR <10: 500mg every 48 hours
  • Hepatic Impairment: No adjustment typically needed for short courses

Administration Instructions

For Prednisolone 5mg Tablets

  1. Take WITH or AFTER food to reduce stomach irritation
  2. Swallow whole with a glass of water
  3. Best taken in the morning to match natural cortisol rhythm
  4. Do not crush or chew unless advised by pharmacist

For Amoxicillin 500mg Capsules

  1. Take at regular intervals (e.g., 8am, 4pm, midnight)
  2. Can be taken with or without food
  3. Swallow whole with water
  4. Complete the full 5-day course even if you feel better

For Doxycycline 100mg Capsules

  1. Take with a FULL glass of water (at least 200ml) to prevent esophageal irritation
  2. Take upright position and remain upright for 30 minutes after
  3. Avoid taking within 2 hours of dairy, antacids, or iron supplements
  4. May cause photosensitivity - use sunscreen and avoid excessive sun exposure

STOPPING PREDNISOLONE: For 7-day courses, no tapering is needed. For longer courses (more than 3 weeks), NEVER stop suddenly - must be tapered under medical supervision.

Missed Dose Management

It is important to take the medication as prescribed, but if you forget:

SituationActionExample
Forgot morning PrednisoloneTake as soon as remembered, then continue normal schedule next dayForgot 8am dose, take at 2pm, next dose 8am tomorrow
Forgot antibiotic doseTake as soon as remembered, then continue normal scheduleForgot 2pm Amoxicillin, take at 6pm, next dose at 10pm
Almost time for next doseSkip missed dose, take next dose at regular timeRealise at 7pm you missed 2pm dose, but 10pm dose due soon

⚠️ Important Rules

  • NEVER take double dose to make up for missed dose
  • NEVER take extra doses
  • If you miss multiple doses, contact your healthcare provider

Overdose Information

Symptoms of Overdose

  • Prednisolone overdose: Severe fluid retention, hypertension, psychosis, hyperglycemia
  • Amoxicillin overdose: Nausea, vomiting, diarrhea, crystalluria (crystals in urine)
  • Doxycycline overdose: Nausea, vomiting, diarrhea, liver toxicity

Immediate Actions

  1. Do NOT induce vomiting unless instructed by poison control
  2. Call 111 for NHS advice or 999 for emergency symptoms
  3. Contact your local poison control center
  4. Go to nearest A&E if advised or if severe symptoms develop
  5. Take medication packaging with you to hospital

EMERGENCY: If someone collapses, has seizures, or stops breathing after taking medication, call 999 immediately.

Treatment of Overdose

Management is supportive and symptomatic:

  • Gastric lavage or activated charcoal if recent ingestion
  • IV fluids for hydration
  • Monitoring of vital signs and electrolytes
  • Symptom management as they arise

COPD Rescue Pack Side Effects

All medications may cause side effects. With short courses (5-7 days), most people don't have significant problems, but you should be aware of potential side effects.

Frequency-Based Categorisation

Very Common (>1 in 10 people)

  • Prednisolone: Increased appetite, mild mood changes, difficulty sleeping
  • Amoxicillin: Diarrhoea, nausea, rash
  • Doxycycline: Nausea, diarrhea, photosensitivity

Common (1 in 10 to 1 in 100 people)

  • Prednisolone: Indigestion, fluid retention, increased blood sugar
  • Amoxicillin: Vomiting, indigestion, itching
  • Doxycycline: Vomiting, indigestion, oral thrush

Uncommon (1 in 100 to 1 in 1000 people)

  • Prednisolone: Muscle weakness, mood swings, high blood pressure
  • Amoxicillin: Dizziness, headache
  • Doxycycline: Esophageal irritation, tooth discoloration (with prolonged use)

Rare but Serious (Require Immediate Medical Attention)

STOP medication and seek URGENT medical help if you experience:

  • Allergic reactions: Swelling of face/lips/tongue, difficulty breathing, severe rash
  • Severe skin reactions: Blistering, peeling, painful red skin (Stevens-Johnson syndrome)
  • Severe abdominal pain: May indicate pancreatitis or pseudomembranous colitis
  • Psychiatric reactions: Severe depression, mania, psychosis
  • Severe dizziness/fainting: May indicate low blood pressure
  • Dark urine/yellow skin/eyes: May indicate liver problems

Managing Common Side Effects

  • Nausea: Take with food, smaller frequent meals
  • Diarrhea: Stay hydrated, consider probiotics after antibiotic course
  • Oral thrush (antibiotics): Use sugar-free yogurt or ask pharmacist about antifungal treatment
  • Photosensitivity (Doxycycline): Use sunscreen SPF 30+, wear protective clothing

How to Store COPD Rescue Pack

Storage Requirements

  • Temperature: Store below 25°C in a dry place
  • Location: Keep in original packaging
  • Access: Store out of sight and reach of children
  • Light: Protect from light and moisture

Expiry Date Check

DO NOT USE if past expiry date. Check date before starting pack. Expired antibiotics may be ineffective or harmful. Expired steroids may degrade.

Disposal Protocol

  1. Return unused/expired medication to your pharmacy for safe disposal
  2. Do NOT flush down toilet or throw in household waste
  3. Keep away from pets and children
  4. If opened but unused, still return to pharmacy

COPD Rescue Pack Information

Pack Size Variations

Pack TypePrednisolone 5mgAntibioticTotal Tablets/CapsulesCourse Duration
Standard Pack21 tablets (7 days)15 Amoxicillin 500mg (5 days)36 units5-7 days
Penicillin-Free Pack21 tablets (7 days)10 Doxycycline 100mg (5 days)31 units5-7 days

Packaging Features

  • Clearly labeled with medication names
  • Expiry date prominently displayed
  • Patient information leaflets included
  • Storage instructions provided
  • May come in blister packs or bottles

Replacement Protocol

  1. After using pack, contact your GP surgery
  2. Inform them you used the rescue pack
  3. Request replacement prescription
  4. Always keep one unopened pack available

Where Can I Buy COPD Rescue Pack Online in the UK

Secure COPD Rescue Pack Prescription & Next-Day Delivery Service

Order COPD Rescue Pack with confidence through our UK-registered medical prescribers, who review all requests within 4 working hours. We guarantee same-day prescription approval for eligible patients and dispatch orders placed before 3pm for next-day tracked delivery.

Our COPD Rescue Pack service combines strict adherence to NICE guidelines with competitive pricing, ensuring your emergency medication is dispensed through GPhC-registered pharmacies. Every purchase includes discreet packaging and a GDPR-compliant consultation process.

Our clinical team ensures:

  • Comprehensive COPD diagnosis verification
  • Emergency use criteria assessment
  • Drug interaction and allergy checks
  • Personalised emergency action plan guidance

Always consult your GP before starting any emergency medication pack. Not for routine COPD management. For emergency use only during acute exacerbations.

COPD Rescue Pack FAQs

Start your rescue pack when you experience increased shortness of breath, increased cough, and increased sputum that prevents normal activities. If sputum changes colour or you develop fever/shivering, start both steroid and antibiotic. Always follow your specific COPD action plan and contact your GP within 24 hours.

NO. If you are allergic to penicillin, you must NOT take the Amoxicillin-containing pack. You should have been prescribed the Doxycycline-based pack instead. Always check which antibiotic is in your pack before taking. Inform your doctor of any antibiotic allergies before receiving a rescue pack.

You should notice improvement within 2-3 days of starting treatment. Prednisolone reduces inflammation quickly (within 24 hours). Antibiotics may take 48 hours to show effect. If no improvement within 3 days or symptoms worsen, contact your GP urgently or seek emergency care.

No. For short courses of 7 days or less, you can stop Prednisolone abruptly without tapering. Tapering is only necessary for courses longer than 3 weeks, as your body needs time to restart natural cortisol production. Always follow your doctor's specific instructions.

It's best to avoid alcohol during treatment. Alcohol can increase stomach irritation with Prednisolone, may reduce antibiotic effectiveness, and can worsen COPD symptoms. If you do drink, limit to small amounts and take with food. Alcohol can also impair judgment about symptom severity.

Mild diarrhea is common. Stay hydrated, eat plain foods (bananas, rice, toast), and consider probiotics. STOP antibiotics and contact your GP immediately if you develop severe/watery diarrhea, abdominal pain/cramps, or fever, as this may indicate pseudomembranous colitis, a serious condition.

After using a rescue pack, you must inform your GP to get a replacement. Some GPs may authorize repeat prescriptions, but you'll need regular reviews. Through our online service, you can request a replacement after consultation with our clinicians, who will review your medical history and need.

Take Doxycycline with a full glass of water (200ml+) while standing or sitting upright. Remain upright for 30 minutes after. Take with food if nausea occurs, but avoid dairy, antacids, or iron supplements within 2 hours. May cause photosensitivity - use sunscreen.

If symptoms worsen or you develop severe breathlessness, chest pain, confusion, drowsiness, or high fever, seek immediate medical attention. Call 999 or go to A&E. Do not wait for the medications to "kick in" if you're getting worse. This could indicate a serious complication.

Continue your regular COPD medications (inhalers, etc.). However, some medications interact - particularly warfarin, methotrexate, and certain diabetes medications. Always inform your healthcare provider about all medications you're taking before starting the rescue pack to avoid dangerous interactions.

Typically 1-2 years from manufacture, but always check the expiry date on your specific pack. Do not use if expired. Store properly to maintain potency. Request replacement before expiry if unused. Expired medications may be ineffective or harmful.

Yes. Increase your salbutamol (blue reliever) inhaler use as needed during exacerbations - typically every 4 hours or as directed in your action plan. Continue your preventer inhalers (brown/orange) as normal unless advised otherwise by your healthcare provider.

Rescue packs are primarily for COPD. Asthma exacerbations are managed differently, often with higher dose inhaled steroids or oral steroids alone. Consult your doctor for an asthma-specific action plan. Do not use a COPD rescue pack for asthma without medical advice as treatment differs.

Monitor symptom improvement, watch for side effects, and check temperature if fever was present. Diabetics should monitor blood glucose closely. Contact your GP within 24 hours of starting pack and if any concerns arise. Keep a symptom diary to track progress.

Keep in a cool, dry place easily accessible during flare-ups. Many patients keep it with their COPD action plan. Ensure family members know its location in case of emergency. Take it with you when traveling away from home. Keep out of reach of children.

Medical Content Manager
Authored by Nabeel

Medical Content Manager

Nabeel is a co-founder, and medical content manager of Chemist Doctor. He works closely with our medical team to ensure the information is accurate and up-to-date.

Medical Doctor

Dr. Talal is a GMC registered doctor and medical reviewer at Chemist Doctor. He ensures clinical accuracy and reliability across health content.

Medical Director
Approved by Usman

Medical Director

Usman is a co-founder, and medical director of Chemist Doctor. He leads the organisation's strategic vision, bridging clinical and operational priorities.

Review Date: 28 Jan 2026

Next Review: 15 Aug 2026

Published on: 27 Jan 2026

Last Updated: 28 Jan 2026

Getting your COPD Rescue Pack is quick and easy with our simple 4-step process:

1

Complete Online Consultation

Fill out our secure medical questionnaire about your COPD diagnosis, symptoms, medical history, and current medications. This takes approximately 10-15 minutes.

2

Clinician Review

A UK-registered doctor reviews your consultation. They verify your COPD diagnosis and assess suitability for a rescue pack. They may contact you for clarification via secure message.

3

Prescription Decision

If appropriate, the clinician will issue a prescription for either the standard or penicillin-free pack based on your medical history and allergy status.

4

Delivery to Your Door

Our pharmacy dispenses your COPD Rescue Pack and sends it via discreet next-day delivery with full instructions for emergency use.

What does the online consultation involve for COPD Rescue Pack?

You'll answer questions about your COPD diagnosis, severity, exacerbation history, current medications, allergies, and emergency contact details. Honest responses are vital for safe prescribing of emergency medications.

How do I reorder a replacement rescue pack?

Use the login details emailed after your first order to access your account. You can request a replacement pack, which will be reviewed by our clinicians to ensure continued appropriateness.

At Chemist Doctor, we respect your privacy and ensure complete discretion at every step, especially important for emergency medications.

Discreet Packaging

All orders are sent in tamper-evident, plain white boxes sealed within anonymous grey mailing bags with no external indication of medical contents.

Secure Data

Your personal and medical information is kept strictly confidential with end-to-end encryption and NHS Digital standard security protocols.

Private Consultations

All consultations are conducted privately by UK-registered clinicians with expertise in respiratory medicine and emergency care.

Anonymous Billing

Credit card statements show a neutral descriptor with no reference to medications or medical services for complete privacy.


Will my GP be informed about my COPD Rescue Pack order?

We strongly recommend informing your GP for continuity of care and safety. By default, we write to your NHS GP to inform them of any prescription issued, unless you opt out. This ensures your full medical team is aware of your emergency medications.

How is my emergency contact information used?

Emergency contact details are stored securely and only accessed in genuine emergency situations related to your medication use, in accordance with GDPR and medical confidentiality regulations.

We offer reliable delivery options throughout the UK for your COPD Rescue Pack:

Service Type Delivery Speed Order Cut-off Cost
Standard Delivery 2-3 business days 4pm £2.99
Next-Day Delivery Next business day 4pm £4.99
Saturday Delivery Saturday by 1pm Friday 2pm £6.99
Free Delivery 2-3 business days 4pm FREE on orders over £40

Next-day delivery applies to orders approved before 3 PM to these regions:

  • England
  • Scotland
  • Wales
  • Northern Ireland

Is packaging discreet for emergency medications?

Yes. All orders are shipped in plain, unmarked packaging via tracked courier services. There is no external indication that the package contains medications, ensuring complete privacy.

Do you deliver on weekends or bank holidays?

Deliveries occur Monday–Friday only. We do not ship on weekends or UK bank holidays. Plan ahead to ensure you have your rescue pack before holidays or travel.

Can I specify delivery instructions for emergency medication?

Yes, you can add delivery instructions during checkout (safe place, neighbour, etc.). We recommend choosing a secure location since this contains emergency medication.

Credit/Debit Cards

Visa, Mastercard, Maestro, American Express

Secure 3D authentication for all transactions

Google Pay/Apple Pay

Quick checkout using your mobile payment methods

Enhanced security with tokenisation technology

PayPal

Pay with your PayPal balance or linked cards

PayPal Pay in 3 available (subject to eligibility)

Pay in 3 by Klarna UK

3 interest-free payments over 2 months

First payment at checkout, then every 30 days

Subject to eligibility checks by Klarna

Clearpay Pay in 4

4 interest-free payments over 6 weeks

First payment at checkout, then every 2 weeks

Subject to eligibility checks by Clearpay

Bank Transfer

Select at checkout for unique reference details

Order processes once payment clears (1-3 business days)


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How long do refunds take to process for prescription medications?

Important: Due to UK regulations, dispensed prescription medications cannot be returned or refunded once dispatched. If your consultation does not result in a prescription, any consultation fee will be refunded within 3–5 business days to your original payment method.

Why was my order declined?

Declined orders are not charged. Common reasons include: insufficient funds, suspected fraud prevention, or failed address verification. Card authorisations release funds within 3–5 days (contact your bank for details). For instalment plans, eligibility is determined by the provider based on their credit assessment.

Can I return prescription medication?

No. UK law prohibits returns of dispensed prescription treatments for safety reasons. Once medication has been dispatched, it cannot be returned or refunded. If there is a genuine issue with your order, contact our customer service team immediately.

How do instalment payment plans work for emergency medications?

Klarna Pay in 3: Split your purchase into 3 equal payments. First payment at checkout, remaining two collected every 30 days.
Clearpay Pay in 4: Split into 4 equal payments. First payment at checkout, remaining three collected every 2 weeks.
PayPal Pay in 3: Available through PayPal. Split into 3 payments with first at checkout and remaining two monthly.
All instalment plans are interest-free when paid on time and subject to eligibility checks by the respective providers.

Is my payment information secure for medical purchases?

Yes. All payments are processed through PCI DSS compliant gateways with bank-level encryption. For card payments, we never store your full card details. For digital wallets (Apple Pay/Google Pay), your actual card numbers are never shared with merchants, providing an extra layer of security.

4.5 ★★★★★

Based on clinical guideline adherence and professional standards

RJ
Robert J. 10 March 2024
★★★★★

Lifesaving during remote COPD flare-up

"Living in a rural area, I can't always get to my GP quickly. This rescue pack was exactly what I needed when I had a bad exacerbation. The service was quick, discreet, and the instructions were clear. It helped me through until I could see my doctor."

MP
Margaret P. 22 February 2024
★★★★☆

Peace of mind for emergency situations

"As someone with frequent COPD exacerbations, having a rescue pack available gives me peace of mind. The penicillin-free option was perfect for my allergy. Quick delivery and professional service. Only wish the packs were slightly larger for longer courses."

COPD Rescue Packs are recommended by NICE guidelines and British Thoracic Society standards. Contact us if you have feedback about our service.

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