Regulation
Regulated Excellence with the General Pharmaceutical Council
Chemist Doctor's prescriptions are managed by our partner pharmacy, Inspire Pharmacy, registered with the General Pharmaceutical Council (GPhC No. 9011381). Verify our GPhC registration.
The General Pharmaceutical Council (GPhC) upholds the UK's national standards for all registered pharmacies and pharmacists. These standards apply equally to high-street chemists and online pharmacies like ours, ensuring:
- All pharmacists maintain rigorous registration and training
- Regular inspections against national safety protocols
- Thorough investigation of any patient concerns
Our Prescribing Team
Your consultations are reviewed by UK-registered clinicians and supported by our prescribing pharmacists at Inspire Pharmacy. Each pharmacist:
- Holds active GPhC registration
- Dispenses medications in compliance with UK law
- Ensures treatments meet the same standards as NHS prescriptions
For reference, see the NHS guide: 'Who can write a prescription?'
General Medical Council (GMC) Registered Clinicians
All clinicians reviewing your consultations at Chemist Doctor are registered with the UK's General Medical Council (GMC).
The GMC regulates every doctor practising in the UK, ensuring:
- Medical training and qualifications meet rigorous standards
- Doctors maintain up-to-date clinical knowledge
- Professional conduct aligns with UK healthcare requirements
- Thorough investigation of any patient concerns
This guarantees your care meets the same standards as NHS consultations. For verification, visit the GMC website.
LegitScript Certification (In Progress)
Chemist Doctor is undergoing LegitScript certification – a globally recognised verification for online healthcare providers.
LegitScript partners with Google, Visa, and other major platforms to:
- Validate legal operation of pharmacies
- Ensure compliance with international regulations
- Protect patients from unsafe or fraudulent services
This voluntary certification reinforces our commitment to transparency. Learn more at legitscript.com.
MHRA & Medication Safety
While the MHRA (Medicines and Healthcare products Regulatory Agency) no longer certifies UK pharmacies post-Brexit, all medications we supply are:
- UK-approved – identical to NHS-prescribed treatments
- Sourced from regulated wholesalers – with full supply-chain traceability
- Dispensed by GPhC-registered Inspire Pharmacy (No. 9011381)
Patient safety remains our priority through dual oversight by the GPhC and our clinical team.
Our Commitment to Safe, Regulated Healthcare
Chemist Doctor is a UK-registered limited company, with full contact details displayed on every page. Your safety and satisfaction are our top priorities—if you have any concerns, our team is always ready to assist.
Every prescription treatment requires:
- A confidential online consultation with a UK-registered clinician
- A legal private prescription issued only if clinically appropriate
Warning: Unregulated websites offering medications without prescriptions cannot guarantee genuine products or patient protections.
Ongoing Support & Follow-Up
We provide post-delivery care to ensure your treatment is effective. Our customer support team (available via email and live chat) can answer questions about medications or health advice.
Important: Website content supports but does not replace professional medical advice. Always:
- Consult your GP before starting new treatments
- Read medication leaflets thoroughly
- Review our Terms & Conditions and Privacy Policy
Who We Treat
Our services are for adults aged 18+ seeking treatment for non-emergency conditions, including:
- Weight management
- Erectile dysfunction
- Pain relief
- Other common health needs
During consultations, clinicians review your medical history and may request additional details to ensure safety. If a treatment isn't suitable, we'll advise alternative care options.
Not an emergency service: For life-threatening conditions, call 999 or visit A&E.
Company Information
Chemist Doctor is owned and operated by Chem Doc Ltd (Company Reg. 16478812), with prescriptions dispensed by our partner Inspire Pharmacy (GPhC No. 9011381).
- Registered address: Room 2 The Kca Business Hub, 263 Nottingham Road, Nottingham, England, NG7 7DA
- Trading address: Unit 18, Croft Road Industrial Estate, Newcastle-under-Lyme, Staffordshire, ST5 0TW
Feedback & Complaints
We welcome all feedback to improve our services. To share your experience or raise a concern:
- Email: help@chemistdoctor.com
- Post: Chemist Doctor Ltd, [Unit 18, Croft Road Industrial Estate, Newcastle-under-Lyme, Staffordshire, ST5 0TW]
We aim to respond within 7 working days. Complaints are logged to drive continuous improvement.